Frequently Asked Questions
Everything you need to know about your Speidel experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while expedited options are available at checkout for faster delivery.
What is your return policy for watches and jewelry?
We offer a 30-day return policy on all unworn items in their original packaging. Please note that personalized or engraved items are final sale.
How do I determine the correct watch band size?
You can find your size by measuring the width between the lugs of your watch head in millimeters. Our size guide on each product page provides detailed instructions for a perfect fit.
Do Speidel products come with a warranty?
Yes, all Speidel timepieces and expansion bands are covered by a one-year limited warranty against manufacturing defects from the date of purchase.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as modern payment solutions like PayPal, Apple Pay, and Google Pay.
Can I track my shipment in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.